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Terms & Conditions

Last updated: September 22, 2026

These Terms and Conditions (“Terms”) govern your use of the website at https://trynovation.lk/ (the “Site”) and any services you purchase from Trynovation. “Trynovation”, “we”, “us” and “our” mean Trynovation Pvt Ltd (Trynovation Pvt Ltd, Isuru Building, Hingurakgoda 51400, Sri Lanka) for engagements contracted in Sri Lanka and internationally, and Trynovation LLC (Trynovation LLC, 9163 W State St 3325, Garden City, Idaho 83714, USA) for engagements contracted in the United States. Your contract identifies which entity you are dealing with.

1. Acceptance

By using the Site or engaging our services you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

2. Our services

We provide web development, local AI model development, social media marketing and YouTube channel automation services. The scope, deliverables, timeline and fees for any engagement are set out in a written proposal, statement of work or agreement (“Proposal”). Where these Terms and a Proposal conflict, the Proposal prevails for that engagement.

3. Quotes, payment and expenses

  • Quotes are valid for 30 days unless stated otherwise.
  • Unless the Proposal says otherwise, projects require a deposit before work begins, with the balance due on delivery or in the milestones stated in the Proposal. Recurring services are billed in advance for each billing period.
  • Third-party costs (hosting, domains, plugins, stock media, advertising spend, AI or hardware costs) are billed at cost unless included in the Proposal.
  • Overdue invoices may be subject to a late fee and to suspension of work or services until settled.

4. Your responsibilities

You agree to provide content, access, approvals and feedback in a timely manner; to ensure that any material you give us does not infringe third-party rights; and to keep your own accounts, passwords and platform credentials secure. Delays in providing these may extend timelines.

5. Intellectual property

On full payment, you own the final deliverables created specifically for you (websites, videos, designs, trained models and their weights) as described in the Proposal. We retain ownership of our pre-existing tools, templates, frameworks, prompt systems and know-how, and grant you a non-exclusive licence to use them as part of your deliverables. Third-party components (open-source software, stock media, fonts, plugins) remain subject to their own licences.

6. YouTube and platform services

Channels, ad accounts and social profiles are created in, or transferred to, your name. We operate them under your authorisation and in line with the platforms’ terms of service, which can change at any time. We do not control YouTube, Meta, Google or any other platform and cannot guarantee reach, monetisation approval, revenue, ranking or the continued availability of any feature. Any performance figures we share are estimates and not promises.

7. AI models and data

For local AI projects you are responsible for having the right to use any data you supply for training. Models are delivered for deployment on infrastructure you control. Outputs of AI systems can be inaccurate; you remain responsible for how outputs are used in your business.

8. Revisions, acceptance and cancellation

Each Proposal states the number of revision rounds included. Deliverables are deemed accepted if no written feedback is received within 10 business days of delivery. Either party may cancel a project with written notice; work completed and costs incurred up to the cancellation date are payable, and deposits are non-refundable unless the Proposal says otherwise. Recurring services may be cancelled at the end of the current billing period.

9. Confidentiality

Both parties will keep the other’s non-public information confidential and use it only for the engagement. We may list you as a client and show non-confidential deliverables in our portfolio unless you ask us not to in writing.

10. Warranties and limitation of liability

We will perform our services with reasonable skill and care. Except as stated in a Proposal, services are provided “as is” and we disclaim all other warranties. To the fullest extent permitted by law, our total liability for any claim arising out of an engagement is limited to the fees you paid us for that engagement in the 12 months before the claim, and we are not liable for indirect, consequential or lost-profit damages.

11. Website use

The content of this Site is for general information. You may not copy, scrape or reuse it without permission, or use the Site in any way that could damage it or interfere with others’ use. Links to third-party websites are provided for convenience and we are not responsible for their content.

12. Governing law

Engagements with Trynovation Pvt Ltd are governed by the laws of Sri Lanka and the courts of Sri Lanka. Engagements with Trynovation LLC are governed by the laws of the State of Idaho, USA, and the state and federal courts located in Idaho. Use of the Site itself is governed by the laws of Sri Lanka.

13. Changes and contact

We may update these Terms from time to time; the “Last updated” date at the top shows the current version. Questions about these Terms can be sent to ravindu@trynovation.lk or by post to Trynovation Pvt Ltd, Isuru Building, Hingurakgoda 51400, Sri Lanka.